Refund policy

Returns and Refund Policy

At WEAR VAESIC, we strive to ensure you are fully satisfied with your purchase. However, if for any reason you are not completely happy, we’re here to help.

Eligibility for Returns and Exchanges:

• You may return or exchange any product within 10 days of purchase.
• The item must be in its original condition, unused, unwashed, with all original tags attached, and in its original packaging.
• A valid purchase receipt is required to process your return or exchange.

Return Process:

To initiate a return or exchange, please contact us at wear@vaesic.com with your order number and a brief explanation of the reason for the return. We will provide further instructions on how to proceed.

Refund Policy:

• Refunds will be issued based on the original method of payment once the returned product has been inspected and approved.
• Please note, it is at WEAR VAESIC's sole discretion to accept or reject returns based on the condition of the product upon arrival.
• Shipping fees for the return are the responsibility of the customer unless the product is damaged or defective upon arrival.

Exchanges:

• If you would like to exchange an item, it must also be in its original condition and meet the same requirements for returns.
• Exchanges are subject to product availability. If the desired item is unavailable, you may choose to receive store credit or a refund.

Non-Returnable Items:

• Items marked as final sale are not eligible for return, exchange, or refund.
• Any product that shows signs of wear, damage, or alteration will not be accepted.

Processing Time:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange.
• Approved refunds might be processed in different timeframes, depending on the original method of payment.

Contact Us:

For any inquiries regarding returns or refunds, please reach out to our team at +507 6692-6911 or wear@vaesic.com.